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Barnstable County recognized in national digital county survey; officials report web and social growth

Barnstable County Board of Regional Commissioners · August 1, 2024
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Summary

County IT and communications staff said Barnstable County earned recognition in the 2024 Digital County Survey and reported year‑over‑year increases in website visits, social reach and consolidated social‑media management; commissioners praised cybersecurity and interdepartmental coordination.

Barnstable County’s IT and communications teams briefed commissioners on a recent technology award and growing public engagement online.

Bill Travis, IT director, said the county was recognized in the 2024 Digital County Survey by the Center for Digital Government and the National Association of Counties for innovative technology and data governance work. Sonya from communications reported a 77.3% increase in website visitors from July 2023–July 2024, higher social‑media reach and follower growth across platforms, and the launch of a communications procedures handbook intended to formalize posting, crisis communications and departmental coordination.

Travis and staff emphasized cybersecurity training for employees and participation in multistate information‑sharing partnerships that provide threat intelligence. Commissioners commended the teams for consolidating social accounts, improving transparency by publishing financials and meeting materials online, and for growing the county’s presence on LinkedIn and other platforms.

No policy vote was required; the presentation was accepted with thanks and encouragement to continue coordination across departments.