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Story County treasurer flags scanner, phone and camera needs as title workload rises
Summary
The treasurer’s office told supervisors that increased title workload and a TCM integration problem have prompted a possible scanner purchase, phone procurement and small camera upgrades; staff reported improved ERT efficiencies that have let them process more titles without new hires.
Operations staff and the treasurer outlined equipment and operational issues at the Jan. 28 work session as the office handles a surge in motor‑vehicle title work.
Treasurer Ted Rasmussen said the office expects substantially more title transactions this year and that efficiencies from an electronic dealer submission system have helped handle the volume. “We’ll do probably 9,000 more titles than we ever have,” he said, noting the office is processing many out‑of‑county…
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