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9-1-1 operations manager seeks $2-per-hour night shift differential; board to place item on consent
Summary
Nicole Ravella, Davidson County 9-1-1 operations manager, proposed a $2/hour night-shift differential to reduce absenteeism and improve retention. She estimated annual differential costs between about $55,000 and $75,500 and recommended funding from lapsed salaries; commissioners agreed to place the proposal on the consent agenda for formal action.
Nicole Ravella, operations manager for the Davidson County 9-1-1 center, presented data showing higher absenteeism and shift call-offs on nights compared with day shifts and proposed a $2-per-hour night shift differential for telecommunicators.
Ravella summarized health and personal-life challenges for night-shift workers, showed 2023 absenteeism totals that are roughly double on…
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