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Condo residents press Watuppa Water Board over unexpectedly high unit water bills
Summary
A Pointe Gloria tenant association representative told the Watuppa Water Board that unit-level bills were unusually high when the city switched from a master meter split to individual condo billing; the board said a decimal miscalculation likely caused earlier spikes and asked residents to submit disputed accounts for review by the billing division.
A representative of the Pointe Gloria Condominium association told the Watuppa Water Board on Jan. 27 that many unit-level water bills sent after the city began issuing individual charges were unexpectedly large and have left residents worried about billing accuracy.
"The water bill was so high," Paul Avila said, describing the building’s initial reaction when the first round of unit bills went out. Avila said some bills were later adjusted — one example cited was a reduction from $142 to $99 —…
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