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Troy Council approves Doppler contract to streamline DPW emergency response
Summary
Troy City Council voted unanimously Jan. 26 to waive bidding and award a contract to Doppler for a response-management system to speed DPW emergency callouts, integrate with CityWorks and add two-way resident communication; departments will budget annual shares.
Troy City Council on Jan. 26 approved a bid waiver and authorized the city to purchase a Doppler response-management system for the Department of Public Works, aiming to speed emergency crew callouts and integrate resident reports directly into the city’s work-order system.
Public Works Director Kurt Boveczy told the council Doppler ‘‘meets and exceeds our needs,’’ describing features that include succession calling, two-way texting with residents, prebuilt dispatch templates for water-main breaks and snow…
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