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Vacaville to pass up to 3% credit‑card processing fee to customers; ACH and in‑person options to remain
Summary
Council approved a phased service‑fee policy that would pass credit‑card processing costs up to 3% to customers starting no earlier than May 1, 2026; staff said ACH/bank transfer and in‑person/cash options will remain for residents who prefer no‑fee methods.
The Vacaville City Council voted Jan. 27 to allow staff to implement a credit‑card processing service fee that passes processing costs up to 3 percent to customers, while retaining no‑fee ACH/bank transfer and in‑person payment options.
Finance Director Ken Matsumia told the council that the city absorbs roughly $400,000 annually in credit‑card and electronic payment fees across multiple systems; utility billing via the Infosend portal accounts for about $232,000…
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