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Cumberland County IT director outlines staffing, device counts and the budget impact of rising SaaS costs
Summary
Aaron Patrick, county IT director, told the finance committee the department supports roughly 450 computers and has seen maintenance costs rise as vendors shift to subscription (SaaS) models; cybersecurity monitoring is budgeted but end-user training awaits state grant guidance.
Aaron Patrick, the county's IT director, briefed the Cumberland County Finance Committee on Jan. 27 about the scope of IT services and near-term budget pressures.
Patrick said IT supports roughly 469 active county user accounts, about 125 outside-agency accounts that use county-hosted systems (for example, regional dispatch partners), and about 450 machines (291 laptops and 141 desktops). The department has five staff members and completed 3,294 help-desk tickets…
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