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Waco Fire Department reports busiest year yet, credits prevention for zero fire fatalities in 2025
Summary
Chief Robbie Bergerson told the City Council the Waco Fire Department answered a record 23,289 calls in 2025, averaged a 5:16 response time and recorded zero fire fatalities; he outlined health initiatives and 2026 priorities including new apparatus, Station 4 opening and SCBA replacement.
The Waco Fire Department had its busiest year on record in 2025, answering 23,289 calls for service while averaging a 5 minute, 16 second response time, Fire Chief Robbie Bergerson told the City Council on Jan. 20. Bergerson said the department recorded zero fire fatalities in 2025 and is on track to reach a nearly three‑year streak without a fire death if that trend continues through Feb. 23.
Bergerson said 2025 brought significant leadership changes—“a new fire chief, two new deputy fire chiefs, and a new training officer”—and staff…
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