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State details mitigation plan: automation, staffing, and community outreach to limit coverage loss
Summary
Maryland agencies described operational steps—data exchanges, expanded call centers, automated document processing, supplemental staffing, and community partnerships—designed to prevent administrative churn when HR 1 eligibility and verification rules take effect.
At the Appropriations Committee briefing, Maryland agencies outlined concrete operational plans intended to limit benefit losses caused by HR 1 implementation and verification requirements.
MDH, DHS and Maryland Benefits (formerly MD THINK) said they will use cross‑agency data matches, automation and expanded staffing to reduce manual renewals and documentation burdens. MDH and MHBE noted partnerships with CRISP, Department of Labor, and SNAP data to flag exemptions…
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