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Council adopts utility billing changes after months of high-bill complaints; staff says backlog cleared
Summary
Council unanimously adopted Ordinance 607h to revise leak and abnormal-event adjustments for water and sewer bills, expand relief for declared emergencies and correct procedural language; staff reported delayed bills are cleared and described outreach and UBRC changes.
St. Petersburg City Council unanimously adopted Ordinance 607h, amending city code to change how leak and abnormal-event adjustments are calculated and administered.
Billing and Collections Director Candace Winter told council the ordinance changes will calculate water charges for leak relief using the Tampa Bay water rate ($2.64) rather than the city's tier-1 rate and will allow relief for abnormal events (including declared…
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