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Audit finds gaps in Glendale Fire Prevention Bureau billing, recommends system and oversight fixes
Summary
An internal audit found unbilled services, billing-cycle misalignment and $269,000 of receivables more than three years old in the Fire Prevention Bureau’s Environmental Management Center and recommended 10 improvements, with several priority items targeted for completion by March 31, 2026.
Principal internal auditor Natalie Menami Valdivia presented the audit committee with the Fire Prevention Bureau revenue recovery audit part 1 for the quarter ended Dec. 31, 2025, saying the review identified 10 opportunities for improvement across administrative oversight, billing and collections, regulatory compliance and systems. The audit covered EMC revenue activity from July 1, 2024, through June 30, 2025.
The auditor told the committee that the EMC’s primary revenue sources are permit issuance and inspection fees and that the hazardous disposal fund had 2025 budgeted revenue of about $2,500,000, expenses of $2,000,000 and a projected 2025 ending balance of $4,800,000. The audit team identified instances of unbilled work and missing fees, including 21 missing required fees and 46 inspections recorded in the digital health system that were not invoiced. "We identified 10 opportunities for improvement,"…
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