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Witnesses urge public-private cyber training for small businesses as AI supercharges scams
Summary
National Cybersecurity Alliance and others told the committee that AI has amplified phishing and impersonation scams, small firms under-report incidents (~15%), and that scalable public-private education (CyberSecure My Business) and SBA engagement are essential.
Lisa Plagemire, executive director of the National Cybersecurity Alliance, told the committee that small businesses commonly lack basic IT hygiene—multi-factor authentication, patched systems—and that social engineering (phishing, vishing) has been made far more convincing and scalable by AI. Plagemire and members noted limited reporting: only about 15% of…
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