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Speaker outlines 'no wrong door' approach and priorities for veterans services
Summary
An unidentified speaker at a brief meeting said their top priority for veterans services is a "no wrong door" approach, and outlined three success measures: accredited service officers with resources and training, adaptable service delivery including virtual appointments, and community advocacy.
An unidentified speaker at a brief public exchange said their primary goal for veterans services is to ensure veterans experience a "no wrong door" when seeking help, meaning the office will coordinate with partner agencies to connect people to appropriate benefits and services.
The speaker described success in the role as resting on three things: a fully functional and efficient office, accredited service officers with the right resources…
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