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City manager reports regional AT&T outage that disrupted 911; updates on 350 Bridal interim shelter outreach
Summary
City Manager reported a Jan. 4 flood at AT&T’s Shaver Street facility that disabled telecommunications equipment countywide and degraded 911 service; the city and county are pressing AT&T, CPUC and legislators for fixes. The manager also summarized outreach and capacity details for the 350 Bridal interim shelter.
City Manager Christine Lilevich briefed the San Rafael City Council on Jan. 20 about a regional telecommunications failure after flooding at AT&T’s Shaver Street central office on Jan. 4.
Lilevich said approximately two feet of water entered a below‑grade server room, disabling critical equipment and affecting 51 cell sites and multiple providers, including AT&T, Verizon, T‑Mobile,…
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