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New Canaan Human Services reports rising need, outlines outside-agency funding and pantry demand

Health and Human Services Subcommittee of Town Council and Board of Finance · January 30, 2026
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Summary

Mercy Rand told the subcommittee that Human Services is seeing rising caseloads and strong food-pantry demand (945 individuals year-to-date) and outlined outside-agency grant allocations including $50,000 for Get About (split with a Connecticut DOT grant), $40,000 for an urgent assessment program and other funded requests; Rand said some budget lines read lower because alternate grant sources cover portion of awards.

Mercy Rand, representing New Canaan Human Services, presented caseload data, program updates and outside-agency funding requests to the Health and Human Services Subcommittee on Jan. 30, 2026.

Rand said the office’s caseload is increasing and reported 229 adult and senior clients year-to-date. She described popular weekly offerings (a life-reimagined program and grief-support groups at Lapham), planned new supports such as a Parkinson’s support group, and said that while the total roster is higher, active monthly caseloads are smaller.

On food pantry demand, Rand said the pantry has served 945 individuals year-to-date and that she expects that total to rise toward the…

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