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Boulder staff recommend keeping water budgets for single-family customers, will carry multifamily/CII alternatives into rate study

Boulder Utilities Advisory Board · January 27, 2026
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Staff proposed keeping water budgets for single-family and metered-irrigation accounts while reducing and simplifying budget sizing; staff recommended exploring multiple alternatives for multifamily and commercial accounts during a broader rate study led by NewGen Strategies and Solutions.

City staff presented proposed water-budget policy recommendations and a multi-phase rate study framework at the Jan. 26 Utilities Advisory Board meeting, urging the board to carry policy direction into a March rate-study update.

Heather Behrens Loza, water conservation program manager, said the staff recommendation is to retain water budgets for single-family residential and metered irrigation accounts but to reduce and simplify how budgets are sized. "We have two primary goals of this policy evaluation: 1 is to simplify the policy so it's going to improve customer experience and make it more sustainable year to…

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