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Davis County controller: in-house tax system can't produce year-end balances; urges formal close, process redesign
Summary
County Controller Curtis Koch told the Audit Committee Busy/CoreTax cannot provide point-in-time balances or year-end closing and has never been fully reconciled since launch; he recommended a formal year-end close, process mapping and either reprogramming or replacing the system, with a target of tax-year 2026 for full fixes.
Davis County Controller Curtis Koch told the Audit Committee that the county's in-house tax collection platform (Busy/CoreTax) "does not have the ability to give a point in time balance" and "does not have the ability to perform year end closing," a limitation he said prevents reliable annual settlement and reconciliation.
Koch told the committee he sent a January 22 memo because Utah code requires an annual settlement, particularly when an elected treasurer leaves office. He said the system was built over six years and capitalized at about $2,200,000, but that conversion errors and the platform's rolling database have left historical data uncleansed and unreconciled.
"It's never been reconciled since launching," Koch said, adding that the county historically covered gaps…
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