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Administration outlines draft 2025 strategic plan focused on internal operations and organizational excellence
Summary
Administration presented a draft 2025 strategic plan that shortens the vision and mission, emphasizes values (service, stewardship, respect, care, innovation) and establishes six focus areas including infrastructure, economic vitality, public safety/health, communications, and organizational excellence; staff asked commissioners to review and meet with department directors before final action.
Doug (administration staff) and the steering committee presented a draft 2025 strategic plan to the commission on Sept. 23. The plan narrows the city’s vision and mission relative to the 2019 plan and focuses inward on the organization’s operations and culture.
Key elements presented: - Vision: "Bismarck is a dynamic community committed to an extraordinary quality of life." - Mission (shortened): "We will deliver exceptional public service." - Values: service; stewardship; respect; care; innovation (each with a short explanatory sentence). - Strategic focus areas: infrastructure & development; economic vitality; safe & healthy community; emerging issues; engaged & informed community; desirable lifestyle & organizational excellence.
Staff outlined next steps: commissioners should review the draft with department directors, the steering committee will split into subgroups to develop implementation plans and communications materials, and staff hope to return with the plan for adoption at the commission’s second meeting in October if commissioners are ready. Commissioners emphasized the need for ongoing reporting (quarterly or biannual) so the plan does not languish on a shelf.
Doug asked commissioners to begin meetings with department directors and to provide feedback on reporting preferences and implementation expectations.
