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Long-term care ombudsman flags staffing shortfalls, facility closures and recommends monitoring staffing formulas
Summary
State Long Term Care Ombudsman Hailey Ordewine told the Public Health and Welfare committee that staffing ratios, facility closures and complex cases are straining oversight; she recommended monitoring staffing formulas tied to case-mix and sought more regional capacity.
Hailey Ordewine, the State Long Term Care Ombudsman, briefed the Public Health and Welfare committee on oversight activity, staffing pressures and trends in long-term care facilities. Ordewine said Kansas has about 292 nursing facilities (roughly 18,000 licensed beds) and 538 residential care communities and that the ombudsman program operates with 12 regional ombudsmen plus volunteer ombudsmen; in some areas a single regional ombudsman serves more than 9,000 individuals.
Ordewine described the ombudsman role as resident advocate, noting the office handles complaints, provides…
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