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Code compliance manager says CityDetect pilot reduced caseload and aided targeted outreach
Summary
Code compliance manager Justin Gardner told the council that the CityDetect pilot analyzed roughly 7,780 parcels, produced 203 courtesy notices and helped cut overall caseloads; he emphasized the system is used for education and triage, not automated enforcement.
Justin Gardner, the city—s code compliance manager, presented Cathedral City—s 2025 year-end review and described results from the CityDetect pilot, new reporting pipelines and enforcement outcomes.
Gardner said the department adopted an education-first approach that contributed to a roughly 12% year-over-year decline in reporting and reduced per-officer caseloads from about 300 to roughly 100. "CityDetect is doing great," Gardner said, and emphasized the technology is being used for triage and outreach rather than automated ticketing: "CityDetect is not at all being used for, sweeping enforcement or automated enforcement. It…
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