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Customs details seal-reporting improvements, says broken custom-seal incidents are down
Summary
CQA officials told senators they have strengthened broken-seal reporting and tracking (new form implemented in 2025), that maritime and special-enforcement teams coordinate on seal incidents, and that fines and compliance have reduced reported custom-seal violations from nine to one in the latest year.
Senators probed how Guam Customs and Quarantine handles broken container seals, evidence inventory and inspection accountability after a January 2025 attorney-general report raised concerns about uninspected cargo.
Colonel Barbara Tayama, assistant chief for inspection and control, described the chain-of-reporting: port checkers or stevedores notify port police when they find a broken seal; port police then notify CQA, which assigns maritime staff to assess the container and triggers…
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