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DOH outlines Abortion Access Hub services and local free medication-abortion clinics

Queens Borough Cabinet · November 5, 2025
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Summary

The New York City Department of Health described the Abortion Access Hub'a single point of confidential referral and support launched in November 2022'that fields calls and live chats, connects callers to providers, offers language help and helps with appointments, travel and financial support. DOH said navigators answered roughly 8,000 calls and 3,500 chats through September and that four city clinics provide free medication abortion.

The New York City Department of Health and Mental Hygiene told the Queens Borough Cabinet that the city's Abortion Access Hub provides confidential help finding an abortion provider, making appointments and arranging financial assistance, transportation and lodging.

Carmina Bernardo, a DOHMH presenter, said the hub was launched in November 2022 following the U.S. Supreme Court's Dobbs decision and has a staff of seven (including four navigators). The hub operates Monday through Friday, 8 a.m. to 6 p.m., and offers a confidential phone line and a live chat. "Our goal is to make New York abortion services accessible to all, especially to vulnerable and marginalized communities,"…

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