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Public Safety Committee backs $47 million Mark43 CAD/RMS subscription, sends recommendation to full council
Summary
The committee voted unanimously to recommend a cooperative purchase and 10-year subscription for Mark43—a unified cloud CAD and records-management platform—estimated at $47 million over ten years, with implementation expected in 18–24 months and an extension of existing RMS maintenance to bridge the transition.
The Dallas Public Safety Committee on Dec. 8 voted unanimously to recommend that the City Council consider a cooperative purchase and 10-year subscription to a unified cloud-based computer-aided dispatch (CAD) and records management system from Mark43.
Robert Uribe, assistant director of the Dallas Police Department, told the committee the current RMS was implemented in 2014 and the existing CAD in 2008. He said both systems are on premise, the RMS certification will expire in January 2027, and the department requires an 18–24 month implementation window after contract execution. "The current RMS version is end of life…
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