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Auditor findings prompt ORS plan for analytics and an ombuds office as lawmakers weigh cuts
Summary
Office of Recovery Services officials told the committee they have begun implementing state auditor recommendations on data governance and proposed a child‑support ombuds modeled on the child protection ombuds program, while staff described reduction options that could reduce collections and cost federal match revenue.
The Office of Recovery Services (ORS) updated the Social Services Appropriations Subcommittee on Jan. 26 about steps to address a June 2025 limited review by the state auditor and about plans for data analytics and a proposed ombuds office — even as the committee reviewed possible ORS cuts.
Georgia Wood, ORS division director, summarized three audit finding areas (outdated database design/data governance, misaligned modernization commitments, and lack of internal code ownership) and 11 recommendations. ORS and the Department of Technology Services are moving to improve code‑review participation, create a data governance team, and modernize the database…
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