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Resident tells Allen council of prolonged hacking, says police response fell short
Summary
Christina Conkannon told the council she has experienced about five years of alleged hacking affecting phones, cameras and vehicle devices, said she sought help from Allen Police and was asked to complete a mental‑health evaluation, and said she was told Chapter 41 of the Texas Penal Code was not being enforced; she said county offices offered help but Allen Police would not refer her.
At the Allen City Council meeting, resident Christina Conkannon told elected officials she has endured an extended and escalating campaign of what she described as electronic intrusion and device compromise over roughly five years and criticized the local police response.
Conkannon said she had multiple devices and accounts affected, described technical symptoms (multiple MAC addresses appearing, repeated phone replacements, and packet loss on Ring cameras), and said she worked with service providers including Spectrum and T‑Mobile to harden settings. She said State Farm examined an incident, confirmed a compromise and filed protective paperwork on her behalf.
Conkannon said she reported her concerns to the Allen Police Department but was asked to undergo a mental‑health evaluation; she said she completed that evaluation. She told the council she was told "Chapter 41" (her reference: Chapter 41 of the Texas Penal Code) had been removed or was not being enforced and that internal police resource constraints limited their ability to pursue the matter. Conkannon said she contacted county offices who offered assistance but that Allen PD declined to make a referral.
The council did not take action during the citizen comment period; Conkannon's time expired before extended discussion. The meeting transcript records her allegation and her request that the council consider the matter but does not show a formal response from council members or follow‑up instructions to staff.
Why it matters: Conkannon's comments raise questions about resident reports of technical intrusions, the process by which Allen Police evaluate and escalate such complaints, and whether county resources or interagency referrals are being used when appropriate.
What comes next: The transcript does not record any formal direction to staff or a referral request from council; an interested resident or council member would need to request staff follow‑up or an agenda item for further action.
