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Aurora committee approves Granicus OneView to centralize citizen service requests
Summary
Council committee authorized a Granicus OneView amendment with an annual cost of about $68,292 and a one-time migration fee; officials highlighted integration with existing Granicus services, mobile reporting, Esri GIS and Spanish-language support as benefits.
The Aurora Finance Committee approved an amendment to the city's Granicus services to add the OneView service request management module, with an annual cost of roughly $68,292 and an implementation/data migration one-time fee noted in the packet.
Tony Martinez, the city's chief communication and marketing officer, said the OneView product will…
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