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Aurora committee approves five-year Avaya cloud telephony contract to replace aging T1/Cisco system
Summary
The finance panel approved a $775,748.40 five-year subscription for Avaya Cloud Office telephony to replace the city's outdated Cisco/T1 setup, with staff citing scalability, remote-work support and multi-year cost savings.
The Aurora Finance Committee voted 5-0 on Sept. 26 to authorize a 60-month telephony subscription and equipment purchase (item 24-0684), approving a contract proposal to move the city from aging Cisco and T1 circuits to an Avaya Cloud Office voice-over-IP platform. The packet listed a purchase price of $775,748.40 plus a 3% contingency.
Jeff Anderson, deputy chief information officer, said the city's existing Cisco telephony (installed 2014) and two T1 circuits…
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