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New Conflict‑Free Case Management: Department Says 15% of Cases Needed Exceptions in Early Rollout
Summary
The department told legislators that the conflict‑free case management rollout for developmental disabilities produced exceptions in about 15% of cases (as projected) and that the department has processed exception requests; a detailed report is due Feb. 15 with further determinations in March.
Department witnesses described the October rollout of conflict‑free case management and a new standardized needs assessment tied to funding tiers. Staff said the design anticipated an exception rate and that early data matched projections.
"This is exactly on target," one division official said, recounting department projections for exceptions under the new model. Officials…
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