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Sheriff's Office details Lexipol policy system; board presses on compliance and succession
Summary
Kelly Collins of the San Francisco Sheriff's Office told the oversight board the Lexipol policy-management platform — live since April 2023 — delivers policy updates, training bulletins and user acknowledgments. Commissioners asked about enforcement of training completion, single-point administrator risk and succession planning.
Kelly Collins, assistant chief legal counsel for the San Francisco Sheriff's Office, told the Sheriff's Department Oversight Board on Feb. 7 that the department adopted Lexipol to manage policies, push legal updates and deliver training bulletins to employees.
"Lexipol is a risk management solution for public safety and local government," Collins said, and the Sheriff's Office went live with the platform in April 2023 after a multi-year implementation that began in 2018. She said the system provides continuous updates at the local, state and federal levels and that an administrator in the Professional Standards Unit receives update notices and tracks user acknowledgments.
The board asked specific operational questions. Member Carreon asked about consequences if a deputy does not complete the "daily" training bulletins; Collins said the bulletins are pushed to users, tracked by the sergeant administrator and noncompliance is escalated through the chain of command. "If the sergeant notices somebody is not in compliance, the chain of command is notified," she said. Collins added she would follow up to provide details about timing and enforcement.
Members also raised a single-point-of-failure concern. One commissioner noted that the sergeant currently administering Lexipol could retire or take extended leave; Collins said lieutenant-level staff are trained as backups and the office has been attentive to succession planning.
Collins described the platform's features: a track-changes view for policy edits, monthly "daily training bulletins" (she said they arrive in batches of roughly ten), and an acknowledgment workflow requiring employees to log in and click to confirm review. She said the sheriff's policies and manuals remain publicly accessible online alongside the Lexipol rollouts.
Public commenters urged caution. One speaker said "make sure it's a work in progress, not in regress" and warned broadly about technology risks; the board did not take formal action on the presentation.
The Sheriff's Office did not propose a policy change for board approval at the meeting. Collins offered to return with follow-up details on enforcement timeframes and succession planning.
