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Select Board approves evaluation to switch to a unified communications/IT provider; staff to finalize audit and contract details
Summary
Town staff presented a proposal to consolidate phone and Internet services under a single vendor (Fiduum) to address repeated outages that impacted public safety facilities; the board approved moving forward pending a detailed audit, town-counsel review, and clearer budget-line numbers.
Town managers and IT staff presented a proposal Dec. 9 to consolidate municipal phone and Internet services under a single vendor (Fiduum) after multiple outages interrupted police, fire, and administrative operations. Staff said the town has experienced multi-hour outages, including an instance lasting more than 14 hours that primarily affected public-safety functions.
The proposed change would…
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