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Department staff flag wholesaling, misrepresentation and CHFA disclosure questions in complaints briefing

Consumer Protection Department · February 4, 2026
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

DCP staff told commissioners that complaints continue to focus on wholesaling and misrepresentation; the department’s attorney said checking a CHFA box on listings raises complex fair-housing questions and staff will research guidance.

Department staff briefed the commission on complaint trends and enforcement challenges, highlighting wholesaling, misrepresentation of property features and contract drafting problems as frequent causes of cases.

Jason (department staff) characterized wholesaling as a growing problem that generates many consumer complaints; staff noted enforcement is difficult because deceptive…

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