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Vigo County assessor outlines costly vendor switch for property-assessment software
Summary
Assessor Kevin Gardner told the council he plans to convert assessment software from Provow (Grama) to XSoft because of declining vendor support; conversion costs are $390,090 (spread over three years) with ongoing maintenance of $71,000 annually and an estimated $77,000 net annual increase during the conversion period.
County Assessor Kevin Gardner briefed the council on a planned conversion of the county’s property-assessment system from the legacy Grama (Provow) platform to XSoft, citing declining vendor support and long support response times.
Gardner said Provow (the incumbent) has reduced customer support and that XSoft has become the market leader. He reported a one-time conversion cost of $390,090 that XSoft has…
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