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Matrix recommends reorganizing Norman patrol into flexible community-services unit, adding detectives and dispatch staff
Summary
Matrix Consulting Group advised the council to redeploy patrol, creating a larger Community Services division, add six detectives, expand civilian analysts and add nine dispatch positions to reduce investigation backlogs and cover rising workloads tied to university/nightlife patterns.
Matrix Consulting Group told the Norman City Council on Feb. 4 that the police department should refocus patrol, add investigators and civilian analysts, and expand communications staffing to address uneven workload distribution and investigative backlogs.
Richard Brady, president of Matrix Consulting Group, said the study showed an unusual calls-for-service pattern for a university city: “most of the workload happens… between 12 and 03:00 in the morning,” with additional peaks late afternoon and early evening. Brady said that pattern, combined with leisure-nightlife and casino activity, produces both heavy night-time demand and pockets of proactive time the department could better exploit.
Matrix recommended creating an expanded Community Services division — a flexibly deployed, proactive unit — by moving roughly 24 patrol positions into a…
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