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MHEC outlines financial‑aid modernization after vendor error revoked guaranteed‑access grants
Summary
MHEC told the committee it will honor awards revoked by a vendor configuration error on the legacy aid platform, implement safeguards in a new Maryland Student Information System (MD SIS), and continue a single 'one‑app' process while addressing staffing and timing constraints that cause award redeployment delays.
Maryland Higher Education Commission deputy secretary Elena Quidoz Lavanes told the Education, Energy, and the Environment Committee that MHEC will honor guaranteed access grants that were mistakenly revoked by a vendor script on its legacy financial aid processing system and that the agency is deploying new technical and process safeguards in a replacement system.
Lavanes said the vendor configuration error occurred last August on the legacy Maryland College Aid Processing System when the vendor’s script misvalidated income data and triggered an automated recalculation that revoked awards days before classes began. “The vendor,…
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