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Eureka’s CARE program reports first‑year gains, says 76% of crisis contacts were diverted from 5150 holds
Summary
Jacob Rosen told the Eureka City Council that CARE made 784 client contacts in 2023 and diverted about 76% of crisis contacts from involuntary 5150 holds; the program expanded staff after a $625,000 three‑year grant and plans to roll out two‑person alternative‑response protocols.
Jacob Rosen, presenting the CARE one‑year update to the Eureka City Council on March 12, said the alternative mental‑health response has expanded staffing and reduced emergency holds for people in crisis.
Rosen said CARE logged 784 client contacts in 2023, working with 145 individual clients, handling 192 crisis encounters and recording 570 case‑management contacts. "We're diverting 76 percent of individuals we contact for crisis from being placed on a 5150," Rosen said, describing the program's goal of avoiding involuntary holds by using de‑escalation, warm handoffs and follow‑up support.
Rosen outlined staffing changes and partnerships that enabled the expansion. He said he started in August 2022; additional staff joined in January and the team moved into a new Waterfront Annex (the old Coast Guard…
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