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Citrus Heights presents 2025 FlashVote: city reports declines in blight service requests, abandoned carts and visible homelessness
Summary
Director Megan Huber presented 2025 FlashVote survey results to the council showing a 22% decrease in beautification service requests, a 32% decline in abandoned shopping carts, 44% fewer illegal‑camp incidents and a 2.5‑to‑1 resident perception of improvement in visible homelessness; the survey sampled 392 residents (±5% margin).
Megan Huber, Director of Economic Development and Community Engagement, told the City Council on Jan. 14 that the city's 2025 FlashVote results show measurable progress on blight abatement and homeless response.
Huber said the FlashVote sample included 392 residents with a margin of error of about ±5%. Key metrics presented included a 22% decrease in beautification service requests, a 32% decline in abandoned shopping carts, a 44% decrease in illegal‑camp related incidents and a 54% decrease in loitering‑related incidents compared to prior measurements.
"When asked how well blight is being managed in Citrus Heights, responses averaged at a 3," Huber said, describing the standardized scale from "terrible" to "excellent." She said comparative benchmarking from 2022 and 2024 shows community sentiment moved from unfavorable to favorable, and that the 2025 responses indicate a continuation of that progress.
Huber also discussed a hotspot metric for the Sylvan Oaks library area: the city observed a sustained 4‑to‑1 ratio of residents saying conditions were better versus worse there, and a newly added homelessness question showed a 2.5‑to‑1 perception of improvement citywide (48% reported improvement vs. 22% who said conditions had worsened).
Council members asked for printed copies of the free‑response comments and how residents can sign up for FlashVote; staff said they could provide larger‑font printouts of comments and directed residents to citrusheights.net/stayconnected to enroll in FlashVote.
Huber noted that the report aggregates data from multiple departments and community partners and that the city intends to continue annual benchmarking to measure progress. She also highlighted outreach and operational tools the city uses, including SeeClickFix for reporting beautification needs and a proactive beautification crew.
The presentation closed with staff offering to email a readable copy of the comments and to continue sharing detailed results for future council review.
