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LochNet reports faster response times, higher pay and new community paramedic program in Texarkana
Summary
LochNet told the Texarkana Board of Directors it handled nearly 4,000 ambulance responses in the fiscal year, improved response-time compliance from 87% to over 93% after operational changes, and now offers starting paramedic pay of about $70,000. The company also described equipment upgrades and a state-funded community health paramedic program.
LochNet CEO Alicia Moore told the Texarkana Board of Directors that the company responded to almost 4,000 ambulance requests in the city's service area in the fiscal year and has improved its response-time compliance rate from 87% to more than 93% after operational changes.
Moore, speaking with area director Darren Higgs and COO Adam Oliver present, said patient satisfaction is about 91% and that the service's survival rate for sudden cardiac arrest in the area was 21% last year, which she contrasted with a cited national average of roughly 9%.
"We responded to almost 4,000 requests for ambulance services, and our response time…
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