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Goodyear reports stable Gallup Q12 engagement; staff emphasize team action plans and leadership training
Summary
Human resources staff presented results from the city's Gallup Q12 employee survey, reporting a 91% participation rate and an engagement score that moved from 54% to 53% in the 2024 cycle; leaders said the focus will be team-level action planning and Boston Coach leadership development.
Goodyear human resources staff on Monday reviewed two cycles of Gallup Q12 results and an ongoing organizational culture program aimed at improving employee engagement and leadership skills.
"We had a 91% participation rate," HR Director Lyman Lockett said when describing the city's first Gallup cycle in April-May 2023. Lockett told council the city's engagement baseline was 54%, above Gallup's broader database average (about 33%). In the April-May 2024 cycle, Goodyear's engagement score moved slightly from 54% to 53% while Gallup's national engaged figure declined from 33% to 30%.
Staff fra…
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