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Mountain View staff report outreach gains, plan more workshops and translations
Summary
City staff told the Rental Housing Committee that outreach and education work in FY24–25 reached diverse communities, increased compliance and customer satisfaction, and will continue targeted workshops, translations and a website redesign in FY25–26.
Mountain View staff reported steady public inquiries, increased landlord registration compliance and high client satisfaction as part of an annual update to the Rental Housing Committee on Jan. 22.
Alexelle Camacho, an analyst with the rent stabilization division, said the division translated materials into Spanish, Mandarin and Russian and expanded in-person outreach at school events, Cafecito meetings, Second Harvest distributions and other community gatherings to reach “vulnerable and hard to reach community members.” She told…
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