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DuPage County details Long Term Care Ombudsman program, contact options for residents
Summary
DuPage County Community Services described its Long Term Care Ombudsman program, which serves 92 long-term care facilities and helps residents understand their rights, file complaints, and access confidential advocacy; contact details and resources were provided.
DuPage County Community Services staff described the county’s Long Term Care Ombudsman program, saying certified ombudsmen visit 92 care facilities to help residents secure appropriate care and exercise their rights.
"They make sure that older adults and people with disabilities receive good care and live with dignity," said Speaker 1, a DuPage County Community Services staff member, summarizing the program’s mission. Speaker 2, also a DuPage County staff member, said the office serves "an extremely vulnerable population" and emphasized that conversations with ombudsmen are…
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