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DOC officials brief committee on inmate tablets, phone service and projected costs
Summary
Department of Corrections staff told the Corrections & Institutions committee that the vendor contract for inmate tablets and telephony is structured at no direct cost to the state and is funded through service charges to incarcerated individuals; DOC provided recent usage statistics and estimated an annual cost of about $405,284 to absorb phone and video fees statewide.
Department of Corrections finance officials told the Corrections & Institutions committee that the state’s contract with a telecommunications vendor provides tablets and telephony infrastructure with no upfront cost to DOC, and that vendor revenues are recovered through fees charged to incarcerated people and commissary pricing.
Committee members were shown the contract term (February 2025 through February 2029, with two optional one-year extensions) and a list of services that includes voice calls, attorney-client landlines, tablet messages, tablet video calls and tablet voice messaging. DOC staff described the agreement as structured so that the vendor supplies hardware and infrastructure while recouping costs through per-service…
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