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NextGen student-phase update: prototyping, CRM RFP and staffing steps aim to reduce risk
Summary
System leaders described prototyping, a roadmap for connected projects, a CRM RFP in progress and new staffing (Campus Works and a NextGen director) intended to improve coordination ahead of a March phase transition and a June follow‑up report.
System leaders gave trustees a detailed NextGen update focused on the student phase, prototyping work, governance and staffing changes intended to reduce integration risk.
Interim program manager Nate Hollinger said the program management office is adapting governance from the prior HCM/finance rollout and aiming to empower day‑to‑day decision making while clarifying escalation paths. "We are moving into the next project phase starting in March," Hollinger said, and added that the team will provide clearer…
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