Cheatham County officials recap storm response and outline FEMA assistance; residents ask for better utility oversight

Cheatham County Commission · February 3, 2026

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Summary

County officials and residents described multi-agency emergency response after a severe ice storm, noted sheltering and restoration efforts, and discussed FEMA public-assistance and individual-assistance processes; a resident urged the county to seek state oversight of the NES utility board.

County officials and volunteers described days of coordinated emergency response after a recent ice storm that left pockets of Cheatham County without power and prompted opening of warming shelters.

A county official who provided the update said the emergency operations center opened and coordinated with EMS, the sheriff’s office, fire departments and line crews from multiple utilities. He said Cumberland Electric had restored customers by midweek and Dixon Electric brought most customers back within days; he noted, however, that NES outage maps do not clearly show how many Cheatham County customers remained without power and urged improved outage reporting.

Multiple speakers thanked crews and volunteers. "Those linemen are getting a bad rap. They're the ones out there working their tails off in the cold," the official said, later describing sheltering at Pickering and the Ashland City senior center.

A resident who identified himself while also discussing campaign plans urged the commission to consider drafting a resolution asking state lawmakers for oversight of municipal/utility district boards (specifically NES), saying customers currently have limited recourse beyond the utility's board of directors. He also summarized federal disaster-aid processes: he said Tennessee received $3,750,000 for roughly 23 counties and that individual assistance mechanisms would follow but remain contingent on federal and gubernatorial processes.

How FEMA assistance works: County staff explained public assistance (for government bodies) typically covers a share of eligible costs (federal government often funds about 75%, with state and local shares for the remainder) and individual assistance for homeowners and renters typically comes later; officials advised residents to document losses and use the county Facebook page and service centers to file claims or get help completing forms.

What residents asked: Commissioners and residents pressed about help for households running generators for several days, shelter capacity and how to apply for individual assistance. Staff said they would continue to publish updates on social media and provide in-person help for residents without internet access.

Next steps: County staff will continue to coordinate with utilities and state and federal partners, assist residents with FEMA claim forms as individual assistance becomes available, and seek improved NES outage data for Cheatham County.