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City explains winter-based sewer billing after January spike in customer calls
Summary
City staff explained North Augusta’s winter-based sewer billing (ordinance 89-10): sewer charges are calculated from an average of three winter bills; January–April bills may show higher actuals that become the new annual average. Staff advised customers to contact finance for leak checks and said residential customers cannot opt out of the winter-based method.
City staff used the Feb. 2 meeting to explain recent citizen inquiries about high sewer bills. Ms. Clifford and finance staff outlined the city’s long-standing winter-based sewer-billing method (codified by Ordinance 89-10): sewer charges are calculated using an average of three wintertime meter readings to set wastewater billing for the remainder of the calendar year. The rationale is to avoid charging customers for summer water uses that do not return to the sewer system (pool fills, irrigation), which typically benefits many…
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