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Residents press city over Hanover Square elevator failures, bedbugs and repeated repairs during council oversight hearing
Summary
A string of Hanover Square residents and tenant leaders told the council about broken elevators, repeated bedbug and rodent infestations, missing on-site maintenance and multiple structural failures; advocates presented inspection logs that, they say, show DHCD records marking violations as abated despite ongoing problems.
Residents from Hanover Square and other Baltimore apartment complexes gave emotional testimony at a Feb. 4 council oversight hearing, saying repeated maintenance failures and pest infestations have left many tenants—particularly older adults and people with disabilities—unsafe in their homes.
Multiple witnesses described the same pattern: long waits for repairs, no on-site maintenance crew, broken elevators that strand residents and dangerous temporary fixes. "Sometimes I had to go to bed with clothes on and extra pairs of socks to stay warm at night," Richard Grant said of years without reliable HVAC in his senior apartment. Kevin Randall, tenant council…
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