Citizen Portal
Sign In

Lifetime Citizen Portal Access — AI Briefings, Alerts & Unlimited Follows

Ginnie Mae to require annual admin acknowledgments, tighten inactivity and token rules

Ginnie Mae (Office of Securities Operations) · February 6, 2026

Loading...

AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Ginnie Mae will prompt organization administrators to accept roles‑and‑responsibilities documentation and is tightening inactivity and RSA soft‑token setup rules; changes are due to go live Feb. 16 and include account locks after 90 days and token removal after 365 days of inactivity.

Ginnie Mae announced new access and security measures for the myGinnieMae portal that its presenters said are intended to strengthen account controls and clarify user responsibilities.

Jillice Toledo of the Deloitte team said the first change requires organization administrators to review and formally accept initial roles‑and‑responsibilities (R&R) documentation in the Access Management Console; acceptance will be required annually (every Jan. 1) and whenever Ginnie Mae updates the guidelines. "Org admins will now be required to review and formally accept the initial r and r documentation in the access management console," Toledo said.

Toledo also outlined stricter inactivity and token rules. For all MyGinnieMae portal users, accounts will be locked after 90 days of inactivity and disabled after 365 days, which removes functional roles and tokens. Separately, RSA soft‑token holders will have 30 days to complete soft‑token setup once their functional role is provisioned; failure to complete setup within that window will result in removal of both token and associated roles. "If you don't complete setup in that time frame, both your token and any associated functional roles are going to be removed," Toledo said.

Ginnie Mae said the system will prompt org admins automatically when R&R reviews are due and that email reminders will be sent ahead of token‑setup deadlines. Presenters pointed attendees to modernization bulletins, updated quick reference cards and the Ginnie Mae help desk for guidance and said the changes are not intended to replace in‑depth training materials.

The enhancement was scheduled to go live Monday, Feb. 16; attendees were told to watch for system prompts and to contact askginnymay@hud.gov for follow‑up questions.