Norfolk County IT outlines website/email migration, ADA compliance and server upgrade plan
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Summary
County IT presented plans to move staff email and small external websites onto the county domain, scan sites for ADA Title II compliance ahead of an April 24 deadline, roll out Tyler HR/payroll tools for nonunion staff and pursue an IBM server upgrade for the registry with an estimated $190,000–$200,000 cost.
Sam Evans, Norfolk County’s chief information officer, told commissioners on Feb. 4 that his team is consolidating staff email and small county-affiliated websites onto norfolkcounty.org to improve security and administrative control. "We are moving Carl and Amy over to the county email system," Evans said, adding the presidentsgc.com domain will be replaced by presidentsgc.org so the county can manage the accounts.
Evans said the county moved its disaster-recovery room to a space at the Aggie and that connectivity testing is mostly complete; a final transaction test must be scheduled with registry senior management. He asked staff to document coordination with the registrar before the transaction test.
Evans outlined a multi-pronged technology agenda: completing rollout of Tyler (referred to in presentation materials as School ERP Pro) features for nonunion employees, deploying an employee-access portal and an electronic timesheet module, and working with vendor Revise to make county-held data more readily available to towns. The Tyler pilot has been in place for five weeks, he said, and the time-entry feature is expected to be ready before the end of the county’s fiscal year.
On web accessibility, Evans said the county is preparing for new Title II obligations under the Americans with Disabilities Act and has engaged vendors Revise and GetFused to scan county and registry websites and recommend fixes. "There's a whole new set of rules ... by April 24," Evans said, and added that the county will budget for remediation because "they mandate it, but there's no funding for it." He described the work as a scan-and-fix approach followed by ongoing maintenance to avoid falling out of compliance.
Evans also recommended upgrading the IBM server that underpins registry operations and replacing aging public-facing PCs. He told the board the combined hardware and operating-system work would be roughly "about a 190, $200,000," and that staff are evaluating funding sources. The item was marked yellow in project status because funds have not yet been identified.
On cybersecurity, Evans reported the county completed state-sponsored training (referenced as Know Before / KnowBe4) with a 97% completion rate and low risk scores; the county has been accepted into the 2026 program and will request extra licenses for senior registry staff. He said CISA scanning (referred to in the meeting as Center for Internet Security) is being used to monitor networks and that a recent hire, Scott Machado, has helped free senior staff to focus on remediation.
Evans framed larger infrastructure work — such as integrated camera systems across multiple county facilities — as requiring additional cost analysis and likely public bidding, and said those systems must integrate with the registrar’s existing shooter-detection setup.
The presentation concluded with questions from commissioners about target dates and documentation for the Aggie transaction test, the Tyler rollout timeline and the IBM upgrade's estimated cost. Commissioners signaled support for the plans while asking staff to return with budgetary details and timelines.
