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Committee recommends Tyler Technologies for city ERP; staff cautions on long-term costs and change management
Summary
The committee recommended Tyler Technologies as the city’s enterprise resource planning vendor, approving a one-time implementation fee of roughly $600,502 and annual recurring costs near $143,090; members asked detailed questions about identity management, GIS integration, chart of accounts changes and change management risks.
The Finance & Personnel Committee voted to recommend that Middleton’s common council select Tyler Technologies as the city’s enterprise resource planning (ERP) vendor, following a months‑long RFP and evaluation process staffed by city personnel and a selection consultant (Plantmore).
Staff explained the system would replace the city’s finance, payroll, human resources and utility billing systems with an integrated cloud…
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