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District outlines rollout of employee wellness clinic and Garner health engagement
Summary
Franklin administrators and contracted clinic staff from ProactiveMD introduced the newly opened employee wellness clinic and reported high staff engagement with Garner Health (about 83% signup and 70% of those receiving at least one reimbursement), with administrators noting cost-avoidance aims and plans for follow-up reporting.
Franklin Public School District officials and ProactiveMD staff updated the board Feb. 4 on the district wellness clinic and its Garner Health program partnership, describing operations, utilization and next steps for employee outreach and benefits oversight.
The clinic team — Dr. Erica Lynn (nurse practitioner), Claire (nurse) and Yvonne (patient advocate) — said phone lines and the patient portal have generated appointments and that the district opened scheduling to employees this week. Staff emphasized portal adoption and suggested extra communications to help employees with scheduling.
District administrators clarified the contract model: the district pays ProactiveMD to manage clinic operations, and ProactiveMD provides aggregate utilization data to the district; clinic staff are employed by ProactiveMD, not the district. The board asked about hours, after‑hours virtual urgent care and scope of services; ProactiveMD confirmed virtual urgent care and behavioral-health virtual visits are available to employees and family members covered on the district health plan.
Administration also reported on Garner Health usage: roughly 83% of staff have signed up for Garner accounts and about 70% of those who signed up have received at least one reimbursement, per the Garner data discussed at the meeting. Administrators described the Garner figures as evidence of engagement and potential cost avoidance, while noting they do not yet have a full per-employee cost breakdown for Garner and will follow up with more detailed financial analysis as part of health-plan consultant work.
Board members raised accessibility and outreach concerns; administrators said ongoing communications and on-site meet-and-greet events will continue to encourage use and make clear what the clinic can and cannot provide. No board action was taken; administration said further health-plan analysis will be included in upcoming budget-related reports.
