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Oak Creek council shortens City Hall counter day, approves ~$150,000 phone-system purchase and vendor payments, OKs settlement
Summary
On Feb. 3, 2026, Oak Creek Common Council voted to set City Hall front-counter hours to 8 a.m.–4 p.m. effective March 2, approved a $149,999.88 phone-equipment purchase from CDWG, cleared license requests and vendor payments totaling $620,829.64, and approved a settlement following closed-session discussions; settlement terms were not specified on the public record.
Oak Creek’s Common Council on Wednesday approved a package of administrative measures: new City Hall front-counter hours, a roughly $150,000 information-technology purchase, multiple license approvals and a vendor payment report — and, after a closed session, authorized a settlement agreement.
Sarah Kosinski, administrative services director, told the council that usage data showed very low early-morning in-person activity and recommended aligning counter hours with the health department. "The data concludes that less than 1% of transactions occur between 07:30 and 08:00 AM," she said, and the council set new public counter hours at 8 a.m. to 4 p.m., effective March 2, 2026.
The change, Kosinski said, aims to create a "more predictable customer experience and better…
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